Delivery/Pick up Options and temporary store hours

As of March 18, 2020 CHEWS will be contactless due to COVID-19 concerns.

Temporary shop hours starting April 2, 2020

Monday 10-5

Tuesday 10-5

Wednesday CLOSED

Thursday 10-5

Friday 10-5

Saturday 10-5


We will still have product available through this online ordering system and you can still pick up at the shop in Waterdown, we will be happy to put your paid order in your car for you to limit the contact for you and our staff or you can CHEWS to have delivery to your front door.  We will be restricting access inside the store to staff only.

If you need to call the store you can reach us at 905-407-8018.  We are able to process orders over the phone but the quickest way for us to process orders is by ordering online.

We have lowered the minimum for free delivery to $50 (from $125) to help ease the burden during this situation.  Under this amount will be a $5 charge.

Any special delivery instructions can be added in the comments section at during checkout.

If you already have an account with us at the shop you will still need to create one in this E-commerce platform and it will sync with your current account and loyalty points program.

Unfortunately this system is not able to redeem loyalty points for online purchases at the moment but your points are still accumulating with every purchase you make for later in-store use.  If you are not part of our loyalty program yet you can sign up at

If you do not see something on this site you need, we may be temporally out of stock, but we are restocking daily so check back often. 

For updates follow us on Instagram @chewsraw, FB or watch this space.